Our Values
Our values help us achieve and maintain our great culture
Our values really are core to our life at Oakbrook. We co-created them with our colleagues and together we bottled up the very best of our culture. They challenge us to deliver our life’s best work and help us achieve our vision of changing lending for the better.
Today they’re embraced across the whole of our business, and you’ll often hear them being quoted in general conversation and meetings.
Join forces
We win by working together
Valuing Diversity, being inclusive and supporting one another. At Oakbrook we really do win by working together. We offer help and support and we’re humble enough to ask for help when we need it and we celebrate the success of our colleagues, our teams and our business.
Brilliant Simplicity
We work hard to keep things simple
Things may be complex, but we take pride in creating simple solutions that work for our customer’s. We actively listen to our customer and the feedback they give us; we use this to help shape our products and services.
Rock the boat
We question everything and are not frightened of obstacles – we’re challenged by them. We’re enthusiastic innovators who embrace change ensuring we’re constantly improving and we’re brave enough to try new things.
Swap Shoes
We put ourselves in other’s shoes
We put ourselves in the shoes of our customers and colleagues. We’re all about providing great service to customers, our business and to each other. We know communication is key to getting a better understanding of others’ needs so that we deliver solutions and results they love.
Step up
We constantly strive to improve
We take accountability for our work and development and we’re happy to step up and help others. We learn from our mistakes and make changes fast. At Oakbrook titles and responsibilities don’t equal leaders – we all step up to be leaders – it’s a choice, and we choose to lead.
